FAQ - Embroidery Digitizing
Frequently Asked Questions
1. How much does it cost to have designs digitized for Embroidery?
2. Does it cost anything to register?
3. How do I upload my artwork?
4. Which type of art format is acceptable?
5. How do I know when my design is ready?
7. How do I get my finished embroidery design?
8. What is a design profile and how does it work?
9. How do I know if my artwork is ok?
10. How does the archiving work?
11. What formats do you offer?
12. How do I pay for my design?
13. Is my payment information secure?
1. How much does it cost to have designs digitized for Embroidery?
Flat rate pricing
Next day service (Excludes weekend)
| Size* | Cost Per Digitized Pattern* | Re-Work |
|
| 1 Pace Per Day* |
10 Pace Per Day* |
||
| Up to 4000 stitches (Usually lettering only) |
$29 | $24 | Our Fault - Free • Minor color & wording– $14 • Additional—Special Quote |
| Up to 3" | $38 | $29 | |
| Over 3" to 4" | $43 | $29 | |
| Over 4" to 6.5" | $67 | $59 | |
| Over 6.5" or 25,000 Stitches | Special Quote | ||
-
*
- Size = Widest plus highest divided by 2 (Ex, 4x3" embroidery area = 4 plus 3 = 7, divided by 2 = 3.5 = Over 3" to 4" pricing)
- Patterns charged at "1 Per Day" rate and rebated quarterly based on quarterly volume.
- Cost based on online entry by you or your customer. (Add $3 per design and 1 day delivery for us to enter for you.)
- Preproduction sample sew-out scans provided free on every order
- Artwork services: Embroidery can often be digitized from your instructions and a rough sketch, but some designs require artwork to avoid costly delays and edits. If artwork is needed, we will contact you before proceeding for approval. (Special discounted rate applies.)
2. Does it cost anything to register?
No, registration is free, there is no monthly or annual fee to be a member of the site.
3. How do I upload my artwork?
The order/quote forms both have a place where you can upload your art files. Just click on the browse button and find the image from your hard drive or floppy drive. Then double click and it will attach.
4. Which type of art format is acceptable?
You can send a .jpg, .bmp, .gif, .tif, .jif, .cdr, eps, ai, or .pdf files on our website. You can send vector images such as .ai, .cdr, .eps, etc as long as the objects have been converted to outlines to avoid any font substitution.
5. How do I know when my design is ready?
You will receive an e-mail notification on the due date to inform you that your design is available for download. You will then go to the site and log onto your account to download your stitch file.
Log in to our site with your user name and password and submit your quotes by selecting "New Quote" from the top menu and attaching your artwork. All quotes are usually answered by an e-mail response within two hours from the time submitted.
7. How do I get my finished embroidery design?
Log in to our site with your user name and password. Click on the corresponding order's punch files and download the stitch files from the web site.
8. What is a design profile and how does it work?
A "Design Profile" is yours or your customer's order preferences. For example, if you need to receive your designs in a certain format, this is where you would let us know. You may have several "Design Profiles" set up in your account.
9. How do I know if my artwork is ok?
Sometimes an "Order Alert" is created to exchange communication regarding a specific order between the customer and the company which will help in the correct interpretation of the ordered design. If you do not have any "Order Alerts", your artwork is probably ok.
10. How does the archiving work?
We archive orders online indefinitely. This means that your order will be available for download for the life of your account.
11. What formats do you offer?
We can output .PXF, .POF, .PSF, CND, .EXP, .DST, .XXX, .JEF, .SEW, .PES, PCS, .HUS, .CSD, .DSB, .DSZ and PCM.
12. How do I pay for my design?
We accept all major credit cards.
13. Is my payment information secure?
Yes, the web site is encrypted under a secure connection.
FAQ - Artwork
Frequently Asked Questions
1. What type of artwork services do you offer?
2. How do I create an artwork order?
3. What is the difference between vector and raster artwork?
4. What do you charge for artwork services?
5. Do I need to specify my application for the artwork?
1. What type of artwork services do you offer?
We take raster images meaning .jpg, bmp, .tif, .gif, etc. and convert them to vector art formats such as .cdr, .eps, ai, .fh, .wmf, .emf and .pdf.
2. How do I create an artwork order?
After logging in please click on submit artwork order from the top of the left menu. Fill out the form with your requirements for the order.
3. What is the difference between vector and raster?
Vector art is one of the two forms of art used by computers, with the other form being raster art or bitmap art. Bitmap art is identified as art with file names ending in .GIF, .BMP, .JPEG, .JPG, and .PCX. Vector art, on the other hand, ends in .cdr, .eps, ai, .fh, .wmf, .emf and .pdf.
Raster images use a grid, or raster, of small squares known as pixels to represent graphics. Each pixel in a bitmap image has a specific location and color value assigned to it. When working with bitmap images, groups of pixels are edited rather than objects or shapes. Because they represent subtle gradiations of shades and color, bitmap images are the most common electronic medium for continuous-tone images, such as photographs, etc. Bitmap images are resolution-dependent, in that they represent a fixed number of pixels. As a result, they can appear jagged and lose detail if they are scaled on-screen, or if they are printed at a higher resolution than they were created for.
Vector graphics consist of lines and curves defined by mathematical objects called vectors. Vectors describe graphics according to their geometric characteristics. Vector objects can moved, resized, or changed without losing the quality of the graphic. Vector graphics are resolution-independent, in that they are not defined by a fixed number of pixels and are thusly automatically scaled to appear crisp and sharp on any output device at any resolution.
4. What do you charge for artwork services?
Flat rate pricing
Next day service (Excludes weekend)
| Cost Per Artwork | Re-Work |
||
| 1 Pace Per Day* |
10 Pace Per Day* |
||
| Standard Art (Lines & fill) For embroidery, silk screening, vinyl decals, engraving, and more. |
$20 | $18 | • Our Fault - Free • Minor color & wording– $7 • Additional— $13 = Standard $18 = Intermediate |
| Intermediate | $30 | $25 | |
| Complex | Special Quote / Price List (Enter as "Intermediate" , and we'll advise if it's complex.) |
Special Price List / Quote | |
* Artwork charged at "1 Per Day" rate and rebated quarterly based on quarterly volume.
* Cost based on online entry by you or your customer. (Add $3 per artwork and 1 day delivery for us to enter for you.)
5. Do I need to specify my application for the artwork?
Yes, there is a drop down menu on the order form to select the application which best fits your needs.
We will optimize your artwork for any of the following applications
Definitions :
- Art for Embroidery - We will rework your original art and make it embroidery friendly by eliminating small details, thickening lines, making lettering large enough to stitch legibly when applicable and changing layouts if necessary.
- InkJet Printing - A non-impact printing process where by fluid ink is projected from a nozzle of an ink jet printer directly onto a material to form the desired image.
- Sublimation - In the printing world, "sublimation" describes heat-activated inks that change into a gas when heat is applied to the ink causing the ink to bond with polyester or acrylic surfaces.
- Screen Printing - Method of printing by using a squeegee to force ink through an assembly of mesh fabric and a stencil.
- Vinyl Cutting - We will optimize your art for sign making. Our output file will accurately cut vinyl for sign making purposes.
- Silk Screen - A modern color printing process based on stenciling. A cut stencil is attached to a silk screen of fine mesh which has been stretched on a wooden frame, and the color is forced through the unmasked areas of the screen on to the paper or canvas underneath by means of a squeegee.
- Engraving - Printmaking process in which grooves are cut into a metal or wood surface with a sharp cutting tool.
